Delivery

GENERAL TERMS & ARRANGEMENTS

CARRIER SERVICE

Our Standard Carrier Service can 1-2 days for delivery. We will make every effort to ensure your goods arrive by the date you have requested but as this is not a guaranteed service, goods could arrive either side of your preferred date.

PLEASE NOTE OUR ORDER DELIVERY TIMETABLE

  • Order before 3pm Monday - Delivery WED/THUR 
  • Order before 3pm Tuesday - Delivery THU/FRI
  • Order before 3pm Wednesday - Delivery FRI/SAT
  • Order before 12pm Sunday - Delivery TUES/WED

CARRIER NOTIFICATIONS (SMS & EMAIL)

For your convenience, our carriers can send an alert when your goods are out for delivery. Please provide a mobile phone number or email address for each recipient, even if it is your own.

DELIVERY CHARGES

These rates apply to each, individual delivery address. Carriage is charged at £5.95 for any UK delivery under £100.00. For Northern Ireland, the Isles, Channel Islands and Isle of Wight the following rates apply to each individual address: Deliveries under 2kg = £12.00 and up to a maximum of 10kg = £17.50.

FREE DELIVERY FORTNIGHT

From time to time we offer FREE Delivery. During the offer period will only be applied to UK Mainland Addresses and the offer excludes, deliveries to North West Highlands and Islands of Scotland, Channel Isles, Isle of Wight and Northern Ireland.

DELIVERY ARRANGEMENTS

Parcels are normally delivered between 9am to 6pm if no-one is likely to be in please give instructions where to leave your parcel (i.e. garage, porch, at back door). Better still have your goods delivered to a work or alternative address for your convenience.

NB, Overseas Service currently UNAVAILABLE.

We cannot accept orders for The Isle of Jersey (due to lack of next day transportation), BFPO addresses or Hospital Wards.

We will endeavour to deliver our goods as requested however due to adverse weather conditions or circumstances out of our control we may be unable to do so. We will undertake to deliver at the next available opportunity and our liability is limited to this.

POINTS OF NOTE

The majority of our products are perishable and should be kept refrigerated on arrival. We reserve the right to alter a dispatch date due to circumstances outwith our control.

PACKAGING

Where ever possible we have removed the need for polystyrene packaging, outer boxes can be recycled and trasportation packaging is made from reycycled materials

SUBSTITUTIONS

On the rare occasion of a product not being available we reserve the right to substitute items of a similar or greater value.

PHOTOGRAPHY

The photography is a good indication of the hamper or box, please see the listing for exact contents.

ALCOHOL POLICY

Some of our items contain Alcohol. You must be 18 or over to order these items. By placing an order you confirm that you are at least 18 years old.

Payment is taken at time of order.